> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.quizell.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Use the “Other” Answer Option in Your Quiz

### **Introduction**

The **“Other”** option allows you to collect custom, open-ended answers from users when predefined choices are not enough.

This is useful when:

* You want to capture edge cases or unique responses
* You don’t want to limit users to fixed options
* You want to gather additional qualitative insights

When selected, users can type their own answer directly inside the quiz.

### **Step-by-step guide**

#### **1. Open your question settings**

* Open your quiz in the editor
* Select the question where you want to add the option

#### **2. Add the “Other” option**

* In the left panel, scroll to the **Answer Options** section
* Click **Add “Other” Option**

This will automatically add an “Other” choice to your question.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_1dba1gh.png =1000x657)

#### **3. Preview the experience**

* Click **Preview** (top right)
* Select the **Other** option

You will see an input field appear where users can type their own answer.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_hqfo7g.png =1000x657)

#### **4. Save your quiz**

* Click **Save** to apply your changes

### **That’s it!**

Your question now includes an “Other” option with a custom input field.

### **What happens next**

When a user selects “Other”:

* They can enter a custom response
* Their input is saved along with their quiz submission
* You can view it in:** Customer Profiles > Quiz Responses**

This gives you additional data beyond predefined answers.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_v5zmzr.png =1000x657)

### **Best practices**

* Use “Other” when your answer list may not cover all cases
* Keep your main options focused and structured
* Use “Other” to capture long-tail insights or unexpected answers
* Review responses regularly to identify new common patterns

You can later turn frequent “Other” responses into standard options.

### **Important notes**

* “Other” adds a **free-text input field** to your question
* The response is stored as part of the user’s quiz data

### **Troubleshooting**

**The input field does not appear**

* Make sure you selected the **Other** option in preview
* Confirm the option was added and saved

**Responses are missing**

* Check the **Customer Profiles** section
* Open a submission and expand the question

### **Closing**

You can now collect custom user input using the “Other” option, giving you more flexibility and deeper insights from your quizzes.

### **What’s next?**

* [How to Add Open-Ended Questions to Your Quiz](https://help.quizell.com/en/article/how-to-add-open-ended-questions-to-your-quiz-1gcee2w/)
* [How to Configure a Jump Logic for Your Quiz](https://help.quizell.com/en/article/how-to-configure-a-jump-logic-for-your-quiz-tdzz4b/)
* [How to Customize Dropdown Questions in Quizell](https://help.quizell.com/en/article/how-to-customize-dropdown-questions-in-quizell-1fd0sq4/)

These features help you turn user input into actionable insights and better-performing quizzes.