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# How to Use Score Variables in Quizell


### **Introduction**

Score variables allow you to create and manage multiple scoring systems within a single quiz.

Instead of relying on a single score, you can:

* Track different scoring dimensions (e.g. skin type, preferences, intent)
* Assign values per answer for each variable
* Use these variables in your results and personalization

This is especially useful for advanced logic, segmentation, and more precise recommendations.

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### **Step-by-step guide**

#### **1. Open your quiz settings**

* Open your quiz in the editor
* In the left sidebar, click **Settings**

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_13p3yrp.png =1000x657)

#### **2. Open the variable manager**

* In the top menu, navigate to **Score**
* Click **Manage Variables**
This is where you create and manage your score variables.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_1d8jm6d.png =1000x657)

#### **3. Create a new score variable**

* In the popup, enter a name for your variable
* Click **Add New Variable**

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_g765t.png =1000x657)

* Your variable will now appear in the variables list.
* **Select the variable** to add it to your Quiz Scoring options.

Note: You can create multiple variables depending on your use case.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_1h8b5sb.png =1000x657)

#### **4. Assign values to your variable**

Once your variable is created:

* You will see a new column appear next to your default score
* For each answer option, enter a value for the new variable

This allows you to track different scoring dimensions per answer.

Example:

* “Oily” → 4
* “Dry” → 1

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_p4k0x9.png =1000x657)

#### **5. Save your scoring setup**

* Click **Save Changes**

Your variable scoring is now active.

#### **6. Display score variables in your results**

To use your variables in the quiz output:

* Go to your results page, thank you page or static page (based on your setup)
* Click on the text element
* Click **Personalization**

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_uv7yj2.png =1000x657)

In the personalization panel:

* Select **Score** and/or your **custom variable**
* Click **Insert**

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_c62nuh.png =1000x657)

Your score and the variable will be added dynamically to your text.

Example:

* Your first score is {{score}}
* Your second score is {{variable_name}}

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_1ml5o5e.png =1000x657)

### **That’s it!**

You’ve created and configured score variables and can now use them dynamically in your quiz.

### **What happens next**

With score variables in place, you can:

* Build more advanced quiz logic
* Segment users based on multiple criteria
* Display personalized results using different scoring dimensions
* Improve product or service recommendations

All variables can be reused across your quiz flow and results.

### **Best practices**

Use clear and descriptive variable names
* Example: skin_type_score, budget_score

Keep scoring consistent across questions
* Avoid mixing scales (e.g. 1–5 and 1–100)

Start simple
* Add more variables only when needed

Test your scoring logic
* Submit test responses to validate outputs

### **Troubleshooting**

**I don’t see my variable in the results**

* Make sure you added it via the **Personalization** panel
* Confirm you clicked **Save Changes**

**Scores are not calculating correctly**

* Check that all answer options have assigned values
* Review your scoring consistency across questions

**I added a variable but no column appears**

* Refresh the page or reopen the Score tab
* Ensure the variable was successfully created

### **What’s next?**

You can extend this setup with these related guides:

* [How to Use the Scored Quiz Feature](https://help.quizell.com/en/article/how-to-use-the-scored-quiz-feature-1eicgka/)
* [How to Use Quiz Scores in Your Emails](https://help.quizell.com/en/article/how-to-use-quiz-scores-in-your-emails-1kua32/)
* [How to Add Negative Scores to Quiz Answers](https://help.quizell.com/en/article/how-to-add-negative-scores-to-quiz-answers-1ecgf4p/)