> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.quizell.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Create and Add a New Sender

## **Introduction**

Setting up a new sender in Quizell allows you to customize the **“From” email address** used in your email flows. This helps you reinforce your brand identity, improve deliverability, and create a more professional experience for your subscribers.

Follow the steps below to create, verify, and apply your new sender.

## **Step-by-Step Setup Guide**

### **Step 1: Create a New Sender**

1. In your **Quizell dashboard**, click your **profile icon** and select **View Profile**.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_v6abpx.png =1000x512)

2. Scroll to the **Sender Detail** section.
3. Click **Create Sender** in the top-right corner.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_x76s4l.png =1000x512)

4. Fill out the required information (name, email address, etc.).
5. Click **Create**.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_14p2sud.png =1000x512)

6. Your new sender will now appear with a **Pending** status until verified.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_1thj9ok.png =1000x512)

### **Step 2: Verify Your Email**

1. Open the inbox of the email address you just added.
2. Look for a verification email from **SendGrid** (Quizell’s email provider).
3. Open the message and click **Verify Sender Identity**.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_ps6uge.png =1000x512)

4. Return to Quizell — click the **three dots** next to your sender and select **Check Verification**.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_mlk1nj.png =1000x512)

5. Once verified, the status will update to **Verified**.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_sd1f62.png =1000x512)

### **Step 3: Add the New Sender to Your Email Flow**

1. In the Quizell dashboard, go to **Email Automation**.
2. Find the email flow where you want to apply the new sender.
3. Click the **three dots** → **Edit**.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_1tnvja5.png =1000x512)

4. In the flow editor, select the email step you want to update.
5. Under **Email Sender**, choose your newly verified sender.
6. Save your changes.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/4/e/9c4e823823ced00/image_a2gxd0.png =1000x512)

## **🎉 You’re All Set!**

Your new sender is now created, verified, and applied to your email flow.
This ensures your campaigns are sent from the correct email address—helping you maintain a polished, trustworthy, and branded communication experience.

## **What’s Next?**

Here are more resources to help you build powerful email automations:

* [How to Personalize Your Emails Using Quiz Data](https://help.quizell.com/en/article/how-to-personalize-your-emails-using-quiz-data-1qb887r/)
* [How to Configure OTP (One-Time Password)](https://help.quizell.com/en/article/how-to-configure-the-otp-one-time-password-feature-oa7eds/)
* [How to Personalize Your Emails Using Quiz Data](https://help.quizell.com/en/article/how-to-personalize-your-emails-using-quiz-data-1qb887r/)
* [How to Add Product Recommendations to Your Emails](https://help.quizell.com/en/article/how-to-add-product-recommendations-to-your-emails-356npj/)